Staff of Oculus

Ashley is a true Michigander--but the warmer climate and appeal of the South brought her to Atlanta. With her BS in Health Administration she was a certain match for the Oculus team. Initially, Ashley worked as a billing and insurance coordinator, making sure patient accounts were managed and billed correctly. Her exceptional work performance and educational background - major in health administration and minor in business administration prepared her very well for her future role she has assumed as practice administrator. As Practice Administrator, Ashley bears much responsibility for making things work for the entire staff and physicians as well as all of our Oculus patients. The constant daily demands require strong administrative capabilities in many areas as well as efficiency. "I find each day rewarding as well as challenging. It is a privilege to work alongside so many professionals - staff and physicians." Ashley’s role is vital to the overall function of a good medical environment – and her expertise plays a critical role in the success of our practice – everyday at Oculus.

Kim earned her Bachelor of Science Degree in Nursing from Northwestern State University in Natchitoches, Louisiana.  Her specialized nursing background in Pediatrics, Labor and Delivery, Hemodialysis, Peri-Operative Nursing are a bonus for Dr. Cole's ’ cosmetic and reconstructive patients. “This is a very different atmosphere.  Lots of things attracted me to aesthetic surgery.  For patients who have had facial trauma, the cosmetic surgery that is performed for these patients is really life changing. And to be a part of that is very gratifying as a provider.”  Aside from assisting Dr. Cole, Kim is busy as one of our nurse injectors --giving patients her invaluable expertise in facial injectables, including BOTOX and dermal fillers.  Kim takes her lead from Dr. Cole to be an extension of him.   “He is always very respectful and really listens.  Patients leave knowing it is all about them”.

As a recent graduate from the Medical College of Georgia School of Nursing in Athens, Ga, Allison is thrilled to join the Oculus team!  With a passion for skincare, Allison specializes in skin rejuvenation through assisting Dr. Cole with laser procedures, in addition to BOTOX and facial dermal fillers.  “My affinity towards the field of modern anti-aging allows me the opportunity to implement the latest technology.  Providing the greatest results to men and women everyday is both a challenging and rewarding experience.”  Allison’s magnetic confidence leaves patients feeling comfortable and excited about “the new you.”

As our Cosmetic Patient Care Coordinator and Surgery Scheduler, Marthalynn works directly with many of our patient's. She is also responsible for guiding patients through the cosmetic surgery process. Her strong history of “coordinating” people and events prepared her well for this detail oriented, demanding role. "From your first phone call, throughout the consultation and even after you leave, I am available to answer your questions and make this process seamless! I am only successful at my job if I have have made sure you have all the answers." Marthalynn's goal is to make your facial plastic and oculoplastic surgery journey smooth and allow us to celebrate the new you.

Jessica came to Oculus after graduating from Atlanta Institute of Aesthetics. Jessica started as one our patient advisors, answering phones and registering patients, but it soon became apparent the she had the skills to fill the role as surgery coordinator. Jessica's strong background in dealing with people, customer relations, scheduling, and with assisting physicians are key factors in making her an ideal fit. "I enjoy working with people and this position not only let's me work with them, but be part of the solution to their medical problem." Jessica is another important team player in the Oculus beyond excellence experience.

Carrie’s decade of medical expertise lies in Medical Billing, Coding and Insurance and as a CNA -Certified Nursing Assistant. The combined experiences made her the dream choice as the lead insurance and medical billing specialist for Oculus. It takes a unique person that is willing and able to work with insurance companies on a day-to-day basis. The nursing background in combination with her medical billing and coding gives her unique skills in being able to handle the simplest to the most complex situations that often arise with medical billing. "I find daily many examples of the frustrations of dealing with insurance companies, but appreciate the fact that the surgeons at Oculus still care enough to provide this service to their patients." Carrie’s strong people skills have enabled her to work successfully with our clients and their insurance providers---a true necessity that we cannot do without!

Suzy fills the critical role, at Oculus, of Insurance Specialist. Her education and background experience make her an excellent fit for this invaluable position.  She is responsible for billing and collections of insurance payments and for keeping our patients happy by minimizing their dealings with their insurance provider.  Suzy also has the "not-so-fun" role of collections. She consistently is praised for her ability to listen and work with patients' regarding these very sensitive issues. "I realize that especially in tough economic times people still have to have surgery and while deductibles and co-pays are a contractual obligation that physicians must collect ---there is the 'call-and-collect' method and the 'Oculus method'.' I am proud to work for such caring and sensitive physicians." Suzy's sensitive interaction with our patients is another vital component of what makes Oculus stand-out from the myriad of other medical practices.

Jennifer's primary responsibility is as a patient advisor, scheduling appointments and registering patients. Beyond that she should also be called “transition advisor” because that is precisely what she does. The temporary bruising, swelling and minor scarring following facial surgery can be minimized and camouflaged in Jennifer’s capable hands. “I am looking forward to being part of every patient’s healing process. You can’t just pop back into public after surgery. Our practice has designated a special secluded area where I can give one on one care including instructions on how to apply their cosmetics when they get home.” Jennifer has spent over 10 years working in the cosmetics industry and attended yearly training sessions dedicated to trends and techniques. “Even if a patient has long since recovered from their surgery, I can help them choose the correct combination of products to highlight their best features and bring out their natural beauty. I like to think of myself as an extension of Dr. Cole. He makes people look and feel better about their appearance. Making someone feel confident and special is the part of my job that never gets routine.”   

Kathryn has a uniquely diversified background, which enabled her to bring many strong attributes into her position as Oculus Patient Care Advisor. 

Amy’s resume speaks loudly--hard-working team player with great communication, attention and organizational skills. Amy’s role as Specialty Surgery Center Director requires all the above and much more – which Amy delivers on a daily basis.  Attention to detail is critical in maintaining proper condition of surgical instruments, equipment and ordering supplies.  "I see my role as an extension of direct patient care, knowing that the behind-the-scenes work makes the direct patient care better." Amy oversees every aspect for the functional daily operation of the surgery center as well as the written.  In addition to all that,  she educates the staff on safety and emergency protocol and keeps up with state requirements in that arena  - while serving as relief for the surgical staff and medical assistants.  Amy’s education and experience equipped her well for this demanding role at Oculus.

Emily graduated from the University of Alabama at Tuscaloosa, with a Bachelor of Science degree in Nursing in 2005, and completed her Internship at Baptist Montclair Hospital in Birmingham, AL shortly thereafter.  Emily accepted the role of Operating Room nurse at Oculus, after a strong career in Plastic surgery nursing.  An “OR” nurse must be alert, detail oriented, meticulous, precise and ready for the demands of the patient and surgeon.  Patient education, to prepare the patient for the procedure, requires a thorough understanding and vast knowledge of each procedure.  Emily carries out her role with much experience, great skill and much confidence.

EDUCATION:
The University of Alabama,  Tuscaloosa, AL Bachelor of Science in Nursing
Surgical Intensive Care Unit Internship – Baptist Montclair Hospital Birmingham, AL

Genna is an efficient, effective part of the surgical team at Oculus and Specialty Surgery Center, working as Certified Surgical Technologist.  Her responsibilities range from operating room preparation to scrubbing for procedures and working with all members of the surgical team to assure excellent patient care.  Genna graduated from Chattahoochee Technical College with a diploma in Surgical Technology – as an “Outstanding Graduate.”  She is a member of the National Technical Honor Society and achieved “President’s List” status each term at the College.  Her challenging position requires an excellent knowledge base, attention to detail and much skill.  Genna responds to all of these with ease and efficiency.  She is a valued team member.

Kelly graduated from University of Georgia in 2007 with a Bachelor of Science degree in Psychology.  She gained much experience during internships and tutoring programs such as Opportunity Knocks, working with at-risk youths and designing life skills programs for them.  During the past several years at Oculus, Kelly has mastered several positions in the practice making her an ideal choice as Oculus Spa Manager. "The work experience I received prior to working at Oculus helped prepare me for the responsibility and expectations of patients and clients, something that has become a new experience every day." To know Kelly is to truly see and understand what an invaluable part of Oculus she has become.

Stacie came to Oculus in 2005 to compliment our team with her excellent knowledge, experience and skill as a licensed Medical Esthetician.  She is able to educate and treat our clients on all skin-care procedures, medical grade skin treatments, IPL and Fractional skin resurfacing and hair removal. Stacie is a licensed Medical Esthetician who never stops learning. She has become certified and proficient in numerous other areas that provide today’s safest, most effective and advanced clinical grade options to our clients - for healthy skin care and aggressive age-defying treatments.  Stacie is one of our valued Oculus Skin Care Center team members.

EDUCATION & CERTIFICATIONS:

2001 University of Georgia BBA
2005 The Aveda Institute Atlanta, GA Esthetics
2008 Basic Face & Neck Education,Dr. Vodder School
2008 Manual Lymphatic Drainage, Dr. Vodder School
2008 Skin Medica Vitalize & Illuminize Chemical Peels
2007 Skin Ceuticals Advanced Esthetics
2008 Chemical vs Natural Peels Education
2007 Microdermabrasion
2007 Pulsed Light Systems Training (Palomar)
2007 Visia Complexion Analysis
2007 Makeup Application & Camouflage Techniques
2007 Cortisone Injection Treatments
2007 Esthetician Etiquette Education

Allison is a licensed Medical Esthetician, Neuromuscular Therapist and Nutrition Specialist and has been a vital part of our well-balanced team at Oculus Skin Care Center. Before coming to Oculus, Allison worked for several top Dermatologists in the Atlanta area; has been involved in launching a start-up skin care facility - in one of Atlanta’s prestigious health clubs - and has continued her growth and learning through on-going certification programs.  Allison brings much to our clients in innumerable ways and is appreciated for her dynamic role at Oculus.

EDUCATION & CERTIFICATIONS:

2001 Licensed Esthetician, International School of Skin, State of Georgia
2004 Licensed Massage Therapy, Specialized in Neuromuscular Therapy, Atlanta School of Massage
2005 Clayton College of Natural Health, BS Degree, Holistic Nutrition
2007 Skin Ceuticals Advanced Esthetics
2007 Microdermabrasion
2007 Pulsed Light Systems Training (Palomar)
2007 Visia Complexion Analysis
2007 Makeup Application & Camouflage Techniques
2007 Cortisone Injection Treatments
2007 Esthetician Etiquette Education
2008 Chemical vs Natural Peels Education
2008 Basic Face & Neck Education,Dr. Vodder School
2008 Manual Lymphatic Drainage, Dr. Vodder School
2008 Skin Medica Vitalize & Illuminize Chemical Peels
2010 Doctor of Naturopathy