Dr. Harvey "Chip" Cole www.DrCole.info 404-256-1500 or 800-4-DrCole
Dr. Cole facial plastic surgeon

Staff of Oculus Plastic Surgery

Oculus staff - Ashley

Ashley, Practice Administrator
Ashley is a true Michigander--but the warmer climate and appeal of the South brought her to Atlanta. With her BS in Health Administration she was a certain match for the Oculus team. Initially, Ashley worked as a Billing and Insurance Coordinator, making sure patient accounts were managed and billed correctly. Her exceptional work performance and educational background, major in health administration and minor in business administration prepared her very well for her future role she has assumed as Practice Administrator. As Practice Administrator, Ashley bears much responsibility for making things work for the entire staff and physicians as well as all of our patients at Oculus. The constant daily demands require strong administrative capabilities in many areas as well as efficiency. "I find each day rewarding as well as challenging. It is a privilege to work alongside so many professionals, staff and physicians." Ashley’s role is vital to the overall function of a good medical environment and her expertise plays a critical role in the success of our practice everyday at Oculus.

Oculus staff

Jenny, Clinic Manager

 

 

 

 

 

 

 

Oculus staff

Alli, RN, BSN
As a graduate from the Medical College of Georgia School of Nursing in Athens, Ga, Allison is thrilled to be part of the Oculus team!  With a passion for skincare, Allison specializes in skin rejuvenation through assisting Dr. Cole with laser procedures, in addition to BOTOX and facial dermal fillers.  “My affinity towards the field of modern anti-aging allows me the opportunity to implement the latest technology.  Providing the greatest results to men and women everyday is both a challenging and rewarding experience.”  Allison’s magnetic confidence leaves patients feeling comfortable and excited about “the new you.”

 

Oculus staff - Jessica

Jessica, Patient Care Coordinator
Jessica came to Oculus after graduating from Atlanta Institute of Aesthetics. Jessica started as one our Patient Liasion, answering phones and registering patients, but it soon became apparent the she had the skills to fill the role as surgery coordinator. Jessica's strong background in customer service, scheduling, and assisting physicians are key factors in making her an ideal fit. "I enjoy working with people and this position not only let's me work with them, but be part of the solution to their medical problem." Jessica is another important team player in the Oculus beyond excellence experience.

 

Oculus staff - Carrie

Carrie, Insurance and Billing Specialist
Carrie’s decade of medical expertise lies in Medical Billing, Coding and Insurance and as a CNA -Certified Nursing Assistant. These combined experiences made her the dream choice as the lead insurance and medical billing specialist for Oculus. It takes a unique person that is willing and able to work with insurance companies on a day-to-day basis. Her nursing background in combination with medical billing and coding experience gives her the unique ability to handle the simplest to the most complex situations that often arise. "I find daily many examples of the frustrations of dealing with insurance companies, but appreciate the fact that the surgeons at Oculus still care enough to provide this service to their patients." Carrie’s strong people skills have enabled her to work successfully with our clients and their insurance providers---a true necessity that we cannot do without!

Oculus staff

Suzy, Insurance and Collections Specialist
Suzy fills the critical role, at Oculus, of Insurance Specialist. Her education and background experience make her an excellent fit for this invaluable position.  She is responsible for billing and collections of insurance payments and for keeping our patients happy by minimizing their dealings with their insurance provider.  Suzy also has the "not-so-fun" role of collections. She is consistently praised for her ability to listen and work with patients regarding these very sensitive issues. "I realize that especially in tough economic times people still have to have surgery and while deductibles and co-pays are a contractual obligation that physicians must collect ---there is the 'call-and-collect' method and the 'Oculus method'.' I am proud to work for such caring and sensitive physicians." Suzy's sensitive interaction with our patients is another vital component of what makes Oculus stand-out from the myriad of other medical practices.

 

Oculus staff

Jennifer, Patient Care Coordinator
Jennifer's primary responsibility is as a patient advisor, scheduling appointments and registering patients. Jennifer has spent over 10 years working in the cosmetics industry and attended yearly training sessions dedicated to trends and techniques. “Even if a patient has long since recovered from their surgery, I can help them choose the correct combination of products to highlight their best features and bring out their natural beauty. I like to think of myself as an extension of Dr. Cole. He makes people look and feel better about their appearance. Making someone feel confident and special is the part of my job that never gets routine.”   

 

Oculus staff

Kathryn, Patient Liaison
Kathryn has a uniquely diversified background, which enabled her to bring many strong attributes into her position as Oculus Patient Liasion. 

 

 

 

 

 

Oculus staff

Kristen, Patient Liasion

 

 

 

 

 

 

 

Oculus staff

Genna, CST
Genna is an efficient, effective part of the surgical team at Oculus and Specialty Surgery Center, working as Certified Surgical Technologist.  Her responsibilities range from operating room preparation to assisting the doctors with surgica procedures and working with all members of the surgical team to assure excellent patient care.  Genna graduated from Chattahoochee Technical College with a diploma in Surgical Technology as an “Outstanding Graduate.”  She is a member of the National Technical Honor Society and achieved “President’s List” status each term at the College.  Her challenging position requires an excellent knowledge base, attention to detail and skill.  Genna responds to all of these with ease and efficiency.  She is a valued team member.

 

Oculus staff

Julia, RN, BSN

 

 

 

 

 

 

 

Oculus staff

Jessica, Medical Assistant

 

 

 

 

 

 

 

Oculus staff

Karen, Medical Assistant

 

 

 

 

 

 

 

 

Oculus staff - Kelly

Kelly, Oculus Skin Care Centre, Spa Manager
Kelly graduated from University of Georgia in 2007 with a Bachelor of Science degree in Psychology.  She gained experience during internships and tutoring programs such as Opportunity Knocks, working with at-risk youths and designing life skills programs for them.  During the past several years at Oculus, Kelly has mastered several positions in the practice making her an ideal choice as Oculus Skin Care Centre Spa Manager. "The work experience I received prior to working at Oculus helped prepare me for the responsibility and expectations of patients and clients, something that has become a new experience every day." To know Kelly is to truly see and understand what an invaluable part of Oculus she has become.

Oculus staff

Stacie, Oculus Skin Care Centre, LME
Stacie came to Oculus in 2005 to compliment our team with her excellent knowledge, experience and skill as a licensed Medical Esthetician.  She is able to educate and treat our clients on all skin-care procedures, medical grade skin treatments, IPL and Fractional skin resurfacing and hair removal. Stacie is a licensed Medical Esthetician who never stops learning. She has become certified and proficient in numerous other areas that provide today’s safest, most effective and advanced clinical grade options to our clients for healthy skin care and aggressive age-defying treatments.  Stacie is one of our valued Oculus Skin Care Center team members.

 

Oculus staff

Ashley, Oculus Skin Care Centre, LME
Ashley is a licensed Medical Esthetician and has recently brought to Oculus her wealth of cosmeceutical experience. Before coming to Oculus, Ashley worked for plastic surgeons as a medical esthetician and developed her vast knowledge of corrective skin care in the facial plastic surgery practice. Her training in various techniques, skin types and skin ages is an added benefit to the already wealth of knowledge she brings to Oculus. Ashley brings much to our clients and is appreciated for her dynamic role at Oculus Skin Care Centre.

 

 

 

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